via Vietnam Insider, 05 May 2023: The Vice Chairman of the Thua Thien Hue Provincial People’s Committee inspected the ticketing system and ticket control at the Ngọ Môn – Imperial City Hue heritage site, following a chaotic incident where visitors had to wait in long lines; during the inspection, the Director of the Hue Imperial City Monuments Conservation Center stated that due to the sudden increase in visitors, the ticket sales operation could not meet all the demands at a certain point in time, and the center had checked and improved the ticketing and control system to better serve visitors in the future.
Nguyen Thanh Binh, Vice Chairman of the Thua Thien Hue Provincial People’s Committee, conducted an inspection of the ticketing system and ticket control at the Ngọ Môn – Imperial City Hue heritage site on May 4th, after the chaotic incident where visitors had to wait in long lines under the hot sun.
During the inspection, Mr. Hoang Viet Trung, Director of the Hue Imperial City Monuments Conservation Center, said that during the recent April 30th – May 1st holiday, the center had the highest number of visitors ever, with a peak of 24,313 visitors on May 1st.
Explaining the delay in ticket sales that caused frustration for visitors, Mr. Trung stated that the center had planned and prepared for the ticketing, reception, sales, and control of tickets at the tourist sites in advance. However, due to the sudden increase in visitors, the ticket sales operation could not meet all the demands at a certain point in time.
Source: Provincial leaders inspect the e-ticketing system in Hue Citadel