Cambodia’s tour guides face tech disruption

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Source: ASEAN Post, 20181129

via Asean Post, 29 November 2018: Walking through Angkor today, I did notice more than a few tourists being guided by apps rather than books or human guides.

Source: ASEAN Post, 20181129

Source: ASEAN Post, 20181129

Developed by local company Angkor Audio, the device enables foreign tourists the luxury of wandering the ancient site at their own leisure without being harried and rushed along by local guides. This has raised concerns among tour guides about their livelihood.

The devices may be rented by tourists or travel agents for US$2.99 for the first month of use. There are 30,000 sets of these devices currently undergoing tests. Ironically, Angkor Audio also rents out group tour systems, a portable broadcast system that lets tour guides communicate with their guests over wireless headsets. Like the group tour systems, the Angkor App is an extension of its conference equipment rental business.

Angkor Audio operation manager, Ny Nou Ros said the app actually complements the industry. Tourist groups and some individuals prefer human tour guides, while “a few thousand more” prefer to be on their own. “We are offering them an option,” he said.

Electronic audio guides are not new to the tourism industry or even Cambodia. They existed for many years without affecting local tour guides as most of them are employed by travel agencies for group tours, Ros said.

Source: Cambodia’s tour guides face tech disruption | The ASEAN Post

Wanted: Ayutthaya tour guide who encouraged bad behaviour

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Daily News (Thai), 9 May 2017: A formal complaint was leveled against the Ayutthaya tour guide who led a group of Chinese tourists over the wall of Wat Si Sanpetch (thus bypassing the ticket booths); the police is now looking to prosecute the man.

ผอ.ททท.เมืองกรุงเก่าขอประณามไกด์ทัวร์จีนไร้สำนึก! พานักท่องเที่ยวปีนกำแพงโบราณสถาน ชี้ทำภาพลักษณ์เสียหายหนัก ด้านตำรวจท่องเที่ยวลุยเอาผิด จ่อประสานให้พักใช้ใบอนุญาต

Source: ผอ.ททท.ประณามไกด์ทัวร์จีน ลุยเอาผิด-จ่อพักใบอนุญาต

The secret life of tour guides at Angkor

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The Phnom Penh Post has a revealing article about how tour guides at Angkor view the world and make their living. It’s fairly common knowledge that tour guides get a commission for leading tourists to restaurants and stores – but what does this story tell us about conducting responsible tourism in Cambodia?

Tour guide at Angkor, Phnom Penh Post 20120203

Tour guide at Angkor, Phnom Penh Post 20120203

Gold rush at Angkor
Phnom Penh Post, 03 February 2012
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Categories: Angkor Cambodia Tourism